Thank you for your interest in the way we handle privacy and protection of your data at
Mupixa UG (haftungsbeschränkt), registered at Amtsgericht Munich with the number HRB
255640. Henceforth reffered as
“Mupixa”, “we”, “us” or “our”. Your privacy is important to Mupixa.
Mupixa strives to protect your privacy at all times and to apply the highest ethical and
regulatory standards. That is why all communication by and in our Mupixa
Software-as-a-Service (the“SaaS”) is encrypted by industry standard SSL
encryption. This Mupixa Privacy Policy (the "Privacy Policy") tells you
about how we collect, use, disclose, transfer, and store your information, as well as the
choices you have regarding your information including but not limited to personally
identifiable information (the ”Personal Data”). It also gives you
information about our use of cookies (detailed description and definition below),
analytics tools, marketing and advertising practices and offline activities. Other
than as expressly set out in this Privacy Policy or as otherwise required or permitted by
law, we will not share, sell or distribute any of the information you provide to us
without your consent (that in certain cases needs to be expressly granted).
BY READING, ACCEPTING THE CHECK-BOX FOR CONSENT WHEN REGISTERING, CLICKING START ON MUPIXA EXPERIENCES OR BY USING OUR SOFTWARE-AS-A-SERVICE, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE AND TRANSFER OF INFORMATION AS SET FORTH IN THIS{' '} PRIVACY POLICY WHILE ADHERING TO{' '} PRINCIPLES OF DATA AVOIDANCE AND DATA ECONOMY.
WE COLLECT, USE, TRANSFER OR FORWARD PERSONAL DATA IN COMPLIANCE WITH THE PRIVACY
PROTECTION LAWS OF THE FEDERAL REPUBLIC OF GERMANY AS WELL AS WITH THE PRIVACY
REGULATIONS OF THE EUROPEAN UNION.
As part of our provision of the Mupixa SaaS to you and from our interactions with you, Mupixa needs to collect and has a legitimate interest to collect Personal Data. The Personal Data we collect is limited to information related to and needed for the conduct of our legitimate business purposes and/or fulfill commitments to you and fulfill our legal obligations as described in this Privacy Policy. Otherwise, Mupixa may not be able to provide services or information to you, or enter commercial engagements with you. We may have access to the following categories of information about you and only some of this information is Personal Data that could identify you directly, but each category may offer some information about your interests and activities that could be used to make inferences about you.
Thank you for your interest in Mupixa. The protection of your personal data is of utmost importance to us. In the privacy policy below you'll find details regarding how we record and use the information you provide while browsing and using our website and application.
The SaaS enables you to share access to your designs (the
Design) via an URL for interactive sessions (the
“Session”) where third parties chosen by you can interact with
it. When using the SaaS you can upload and/or import and share your own documents
(the “User Generated Content”).
Sharing a Session as well as sharing User Generated Content immanently requires certain
sharing of information that may include Personal Data. During the usage of our SaaS some
additional information (e.g. screen resolution, IP addresses of all session participants,
time-stamps during the session) is processed and stored by us and our infrastructure
sub-processors. For more detailed information go to our
infrastructure sub-processors.
By using our SaaS that allows for Interaction Analysis, you acknowledge and agree that you and your company are responsible for (a) clearly notifying all Participants for which you make an Interaction Analysis that such Session will be recorded and analyzed, and (b) obtaining any consent necessary for such Session Recording and Session Analysis as required by applicable laws, rules and regulations, including without limitation data privacy laws. By making an Session Recording and requesting Session Analysis of any Session using our SaaS, you and your company represent and warrant that (c) you have received legally sufficient consent from all Participants recorded (d) for us to collect, process, use and store provided anonymised Personal Data as set forth in this Privacy Policy and any commercial agreement you have entered into with us, (e) for such Session Recording and Audio, Video and Session Analysis prior to starting the respective Session Recording, (f) you will only make, use, store and otherwise process such Session Recording and/or Session Analysis in accordance with all applicable laws, rules and regulations, including data protection laws and (g) you will store and otherwise restrict access to the respective Session Recordings and/or Session Analysis using appropriate technical and organizational safeguards and (h) that you are responsible for ensuring that your (and any of your personnel or representatives, if applicable) use, control, processing and treatment of such information and any of your legal policies relating thereto are in compliance with all applicable laws, rules and regulations. Participants shall please be advised that for any Sessions you attend, Session Recording including Session Analysis will be conducted. By signing up for our SaaS or otherwise using it in any way, including without limitation by interacting with a Session during any Session, you expressly acknowledge that we will store the following anonymised data during a Session Recording and this data will be available for the person who invited you (by providing you with an URL) for a Session Analysis.
In order to activate and/or use our SaaS, you will need to create an account ( “Account”). During the process of setting up your Account, we will ask you for certain Personal Data such as your:
We need this information to allow you to activate, manage or use our Mupixa products and services. We may associate your email address and other Personal Data (such as email, name and postal code) with your Account and access of our products or services.
The listed data is directly stored on Mupixa's systems which are hosted by our infrastructure sub-processors. For a more detailed information see our infrastructure sub-processors listed below.
In order to be able to provide you with access to our services, we might need to share some of the listed data with our service sub-processors (e.g. purchase of a subscription plan). For a more detailed information see our service sub-processors listed below.
If you register and login using your existing account with Google, Inc. ( "Google") we will only use the information we collect from Google OAuth for the purposes disclosed in this Privacy Policy and in accordance with Google's Limited Use requirements. These purposes may include: Authenticating you and allowing you to sign in to our applications and services. The information collected is limited to your email address, your given and family names as well as your unique user id and picture profile. This data will be stored on our systems hosted by our{' '} infrastructure sub-processors.{' '} No data will be shared with any third parties. All data will be deleted in case you decide to delete your Mupixa account.
Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.
You can visit most areas of the Mupixa website without disclosing any Personal Data. Our infrastructure sub-processors might log the domain name, IP address, browser type and further anonyme meta information of our website visitors via web server log files at irregular intervals.
For our SaaS we will ask that you provide sign-up an Account at Mupixa – see above
“Account”. In some cases, you will be unable to complete a
particular step in the process if you do not want to provide the information requested.
For example, we will ask for Personal Data in the following instances:
We use our own technology (including soft authentication systems, storage and messaging
engines, databases and big data repositories) to perform statistical evaluations using
pseudonymized user profiles. We do this to optimize your experience with our products and
provide relevant content and advertisements. If you utilize multiple email addresses to
access your Mupixa Account, we may tie those emails to one profile. We may combine
information we gather about your use of one product or service with your use of another
product or service. We also use the information we collect to offer you content, search
results and advertisements that will be of most interest to you. We believe more relevant
advertising provides a better Internet experience. This is also how we support our
business while still providing certain products or services to you free of charge. As part
of this process, we may collect information about how you use and interact with the
advertisements that we offer. We may also use information about how you use our products
and services across various Devices. Based on this Device-specific information (for
example, the hardware model, operating system, version, device) and the unique application
number assigned to some of our products and services, we may be able to compile a personal
profile about you. When you log in and access your Account or our products, we may
automatically collect and store certain information. For example, details of how you use
our products, where your computer is routing from, your browser type and version, and
Cookies that may identify your browser and/or Account. By reviewing and accepting this
privacy policy, you understand and agree that we may combine non-Personal Data or
pseudonymized data obtained via our proprietary soft authentication systems with Personal
Data obtained when you sign up for an Mupixa Account. We do not share this combined data
with third parties.In addition to our own proprietary technology, we use the following
third-party analytics tools to better understand your interaction with our website and use
of our products/services. Our ultimate goal is to create a more user-friendly experience
for you:
We use Google Analytics, a web analysis service from Google, Inc. ( "Google"). Google Analytics uses Cookies to make it possible to analyze your use of our website. Information about your use of our website the Cookie generates is usually transferred to a Google server in the USA and saved there. However, before this happens, Google shortens and anonymizes your IP address (Google's anonymizeIp process) if located within a member state of the European Union or in other contracting member states to the Agreement on the European Economic Area. The entire IP address is transferred to a Google server in the USA and saved there only in exceptional cases. This anonymization ensures that your IP address cannot be traced back to you. Google will use this information to evaluate your use of the website in order to compile reports about website activities for Mupixa and provide additional services associated with website and Internet usage. Google can transfer this information to third parties, where appropriate, if legally mandated or if Google contracts with third parties to process such data. Google will not associate your IP address with other Google data. By using our website, you expressly consent to Google’s collection and storage of your data in the manner and for the purposes described above. You also have the option to prevent Google from acquiring and processing data generated by Cookies and data related to your use of our website (including your IP address) by downloading and installing a Google-provided browser plugin. More information about Google Analytics can be found here.
We use Hotjar (a web analysis service from Hotjar Limited) in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar's webpage .
We use Drift (a web live chat service from Drift, Inc.) in order to allow for an easy communication channel between visitors of our website or active customers with the team. For more information, please check Drift's privacy policy here.
Mupixa does not forward or sell Personal Data to third parties. If we work with
advertising and publishing partners, we will only share non-Personal Data as fully
explained below.
However, we may engage other companies to process data on our behalf. For example, we work
together with Stripe (https://stripe.com) to provide you with a convenient way to order,
pay for our SaaS. With any such
service sub-processors
, we will only share Personal Data if we have an appropriate data processing agreement in
place. We will only transfer the minimum amount of Personal Data we need in order for the
data processing to occur. Such companies must adhere strictly to data protection
legislation. They must also treat your Personal Data confidentially and use it only for
providing us the data processing services. They must not use your Personal Data for their
own business purposes. As we are a global corporation, we may store and process your
personal information on a server outside the country where you live.
If we comply with privacy laws, we may share non-Personal Data with our advertising and
publishing partners. Again, we will never share or sell Personal Data. This may allow our
partners to tailor advertisements to you. We require these partners to comply with
applicable laws and this privacy policy. However, these partners may still collect data if
you visit a website by clicking on an advertisement. The way they collect data may include
placing Cookies on your browser. They may also review the number of times you viewed an
advertisement. The partners can track your search queries, where your computer is routing
from and your browser type and version. We do not have control over the types of
information such partners collect and how they will, ultimately, use it. We strongly
recommend that you review any partner’s privacy policy before clicking on a particular
advertisement. A partner may request that you provide Personal Data in order to access a
certain website. In this case, your visit to the website will be governed by the partner’s
own privacy policy. Again, we recommend that you review any partner’s privacy policy
before providing such partner with any Personal Data. Finally, Mupixa may disclose your
Personal Data if we are required by law to provide it to governmental agencies, courts or
other authorities.
We have put in place lawful and industry-standard safeguards to protect your Personal
Data. We do this to make sure that your Personal Data is not lost, damaged or deleted.
You have the right to view, correct, block or delete Personal Data Mupixa stores at any time. To do so, please contact us using the contact information below.
In case you need a copy of all stored personal data, please contact us using the contact
information below. If you want your data deleted go to the following link and follow the
instructions after loging in. Please note that the process
can't be reverted.
Delete account
Note that information you send to a forum, such as URL or URL is classNameified as public
information and is not subject to this privacy policy. When using any public platforms
such as forums, social media etc. , there is a risk that others will find and use the
information you submit. Be careful and handle your personal information in a responsible
manner while online.
Please ask us if you would like information about the Personal Data we store. We will
gladly provide this for you for free as quickly as possible. We can also send this
information to you electronically.
A sub-processor is a third party data processor engaged by Mupixa, who has or potentially will have access to or process Service Data (which may contain Personal Data). Mupixa engages different types of sub-processors to perform various functions as explained in the tables below.
Currently, the Mupixa production systems used for hosting Service Data for the Services are powered by the infrastructure sub-processors listed below.
Entity Name | Entity Type | Location |
---|---|---|
Amazon Web Services, Inc. | Cloud Service Provider | Germany, Ireland |
Mupixa has parthnered with the following service providers for some business processes as listed below.
Entity Name | Purpose | Location |
---|---|---|
Stripe, Inc. | Payment processing | United States |
The Rocket Science Group LLC d/b/a Mailchimp | Email communication processing | United States |
Google, Inc. | User experience analytics | United States |
Hotjar Limited | User experience analytics | Malta |
Cookiebot, Cybot A/S | Cookie management | Denmark |
Drift.com, Inc. | Live Chat & Marketing | United States |
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Cookies are small text files that are stored on your computer or in your browser. Cookies are loaded on your browser when you first use a product or service. Cookies do not include any Personal Data. We may use cookies to identify the browser you are using so that our website displays properly. We also use cookies in various places on our website in order to document your visit to the Mupixa website and allow for a more efficient website design. For example, to optimize the shopping cart feature used for ordering in the Mupixa online store. If you do not want to allow Mupixa or someone else to use cookies, you can disable cookie installation via your browser setting. While you also have the option of deleting cookies from your computer's hard disk at any time, if you choose to do so, you may be unable to use some of the features of our website, products and services.